| Sampling Factors: |
Location (Not Relevant: All developments are done in the R&D Center.)
Customer (Not Relevant: Customer type does not differentiate work methods.)
Size (Not Relevant: Project sizes are all about the same.)
Organizational Structure (Not Relevant: All developments are done in the R&D Center.)
Type of Work: New development and maintenance development. |
| Sampling Factor Values: |
New Development (Type of Work): Develops new applications.
Maintenance (Type of Work): Maintains existing applications. |
| Subgroups: |
SG-1: New development work group
20 People, 3 Basic Units
– New Development
SG-2: Maintenance work group
16 People, 2 Basic Units
– Maintenance |