| Sampling Factors: |
Location (Not Relevant: All projects are developed in Wuhan, China.)
Customer: The software products are delivered to two types of customers – internal and external customers
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure: There are two departments included in this appraisal
Type of Work (Not Relevant: All projects are software development.) |
| Sampling Factor Values: |
Internal Customers (Customer): Software product delivered to customer within Wuda Geoinformatics
External Customers (Customer): Software product delivered to external customers
Engineering Centre (Organizational Structure): Engineering Centre delivers software products to external customers
Product R&D Centre (Organizational Structure): R&D Centre delivers software products to internal customers |
| Subgroups: |
Engineering Centre: Projects in Engineering Centre delivers to external customers
260 People, 20 Basic Units
– External Customers
– Engineering Centre
Product R&D Centre: Projects in R&D Centre delivers to internal customers
116 People, 11 Basic Units
– Product R&D Centre
– Internal Customers |