| Sampling Factors: |
Location (Not Relevant: All Development teams are located in the same city.)
Customer: Some products are developed for special customers, some are self-development projects. (Applications are for special customers and platform is for internal customer).
Size (Not Relevant: Work is done the same way regardless of project size.)
Organizational Structure (Not Relevant: All work is project structured. The process followed is the same for each project. Different development departments use the same processes.)
Type of Work (Not Relevant: All development projects use the same processes.) |
| Sampling Factor Values: |
External customer (Customer): “Customerized”. For external customers. The projects are developed to set up business management.
Internal customer (Customer): “Platform”. For Internal Customer. The products are developed to internal customers or market. |
| Subgroups: |
External customer: “Customerized” for external customer. The projects are developed to set up business management.
53 People, 7 Basic Units
– External customer
Internal customer: Platform for Internal customer. The products are developed to internal customers or market.
49 People, 4 Basic Units
– Internal customer |