| Sampling Factors: |
Location (Not Relevant: All employees and projects are located in Wuhan.)
Customer (Not Relevant: All customers are bank.)
Size (Not Relevant: The practice implementation is not different with project size due to customer”s process quality requirements.)
Organizational Structure (Not Relevant: One department with same command chain.)
Type of Work: Practice implementation is different with project types, i.e., new development or maintenance. |
| Sampling Factor Values: |
New Development (Type of Work): The project in this type develops new product.
Maintenance (Type of Work): The project in this type develop minor changes for enhancement and/or fix bugs on an existing product. |
| Subgroups: |
SUB1: New Product Development
11 People, 2 Basic Units
– New Development
SUB2: Development for Maintenance
12 People, 2 Basic Units
– Maintenance |