| Sampling Factors: |
Location (Not Relevant: Not relevant. Single location in scope)
Customer: Relevant. There are two types of customers – Government customers and Internal customers. These have a bearing on the processes implemented in project management and engineering areas.
Size (Not Relevant: Not relevant. All projects are medium sized projects)
Organizational Structure (Not Relevant: Not relevant. All projects are from the R&D Department)
Type of Work: Relevant. There are two types of work – Product Development and Customization. This has a bearing on engineering processes. |
| Sampling Factor Values: |
Government (Customer): These are government customers
Internal (Customer): These are internal customers
Product Development (Type of Work): New product development work
Customization (Type of Work): Customization of existing products |
| Subgroups: |
G1: Government Customer – Customization: Customization of existing products for different government customers
15 People, 2 Basic Units
– Government
– Customization
G2: Internal Customer – Product Development: Product Development for Internal Customer
14 People, 2 Basic Units
– Internal
– Product Development |