| Sampling Factors: |
Location (Not Relevant: all work done at same site)
Customer: the OU projects are for banking or government and police customers
Size (Not Relevant: the OU projects have similar software size and duration)
Organizational Structure (Not Relevant: all projects have identical structure)
Type of Work (Not Relevant: projects are new development or major enhancements) |
| Sampling Factor Values: |
Banking (Customer): Customer are banks getting smart cards
Government and police (Customer): Customers are government and/or police |
| Subgroups: |
Banking Customer: Customers are banks getting smart cards
10 People, 1 Basic Units
– Banking
Government and Police Customer: Customers are police and/or city government
30 People, 3 Basic Units
– Government and police |