| Sampling Factors: |
Location (Not Relevant: All projects are developed in Wuhan. Location is not a relevant factor.)
Customer: There are two types of customers: commercial customers and government agencies.
Size (Not Relevant: There is no process variance observed based on size of the projects)
Organizational Structure (Not Relevant: All products are developed under Development Department.)
Type of Work (Not Relevant: There is only one type of work executed under the OU: application development.) |
| Sampling Factor Values: |
GOV (Customer): Government agencies
COM (Customer): Commercial customers |
| Subgroups: |
Government: The subgroup develops projects for government agencies.
5 People, 1 Basic Units
– GOV
Commercial: The subgroup develops projects for commercial customers.
11 People, 2 Basic Units
– COM |