| Sampling Factors: |
Location (Not Relevant: All the work is performed in a single geographical location (Wuhan))
Customer: Taxation Bureau, Financial Bureau and Statistical Bureau
Size (Not Relevant: No influence on the process implementation because of less than or equal to 20 persons)
Organizational Structure (Not Relevant: No influence on the process implementation because of only Software Dept.)
Type of Work (Not Relevant: It”s all similar software development work) |
| Sampling Factor Values: |
TB (Customer): Taxation Bureau
FB (Customer): Financial Bureau
SB (Customer): Statistical Bureau |
| Subgroups: |
SG1: Customers from Taxation Bureau
21 People, 3 Basic Units
– TB
SG2: Customers from Financial Bureau
15 People, 2 Basic Units
– FB
SG3: Customers from Statistical Bureau
17 People, 3 Basic Units
– SB |