| Sampling Factors: |
Location (Not Relevant: The projects are executed at one location.)
Customer (Not Relevant: All customers are of similar type & do not affect process performance.)
Size (Not Relevant: All Projects are of similar size & do not affect process performance.)
Organizational Structure (Not Relevant: All projects are executed with similar organization structure.)
Type of Work: There are two types of work done in selected OU. |
| Sampling Factor Values: |
Product (Type of Work): Software programs developed as product.
Customer (Type of Work): Software applications for customers. |
| Subgroups: |
G1: Projects developed as product for aftermarket sales.
12 People, 2 Basic Units
– Product
G2: Projects developed for the customer.
6 People, 1 Basic Units
– Customer |