| Sampling Factors: |
Location (Not Relevant: Only one location in Xi’an)
Customer (Not Relevant: Similar customer structure, mostly commercial)
Size (Not Relevant: All projects have a comparable size, no difference in way of working)
Organizational Structure (Not Relevant: All projects in same department structure, working according to same process, small to medium OU)
Type of Work: New Development and Maintenance |
| Sampling Factor Values: |
New Development (Type of Work): Development of new products
Maintenance (Type of Work): Maintenance and Optimization of existing products |
| Subgroups: |
New Development: Development of new products
12 People, 1 Basic Units
– New Development
Maintenance: Maintenance and Optimization of existing products
14 People, 2 Basic Units
– Maintenance |