| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Xi’an city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are in the field of electric power.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Work is not performed differently based on the organizational structure. All the R&D activities are conducted in the R&D Department.)
Type of Work: Work is performed differently based on the type of the work. The work could be categorized into: 1. New Project/Product Development 2. Maintenance/Upgrade Development |
| Sampling Factor Values: |
New Project/Product Development (Type of Work): To develop a new software solution/product based on the collected requirements
Maintenance/Upgrade Development (Type of Work): To maintain/upgrading an existing system by optimizing/adding more functions, so as to meet the business needs. |
| Subgroups: |
New Project/Product Development: To develop a new software solution/product based on the collected requirements
26 People, 3 Basic Units
– New Project/Product Development
Maintenance/Upgrade Development: To maintain/upgrading an existing system by optimizing/adding more functions, so as to meet the business needs
16 People, 2 Basic Units
– Maintenance/Upgrade Development |