- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All work uses the organization’s processes, measurements, and materials where ever they are located) Customer: Some project are for external customers and some are for internal customers. There are some different processes for these projects
Size (Not Relevant: All projects use the same processes, as their size does not vary greatly)
Organizational Structure (Not Relevant: All are within the R&D, Delivery center)
Type of Work (Not Relevant: All work is software development)
Sampling Factor Values: External Customers (Customer): Products developed for customers outside of the company. Products for internal customers (Customer): Products for customers within the company
Subgroups: External customers: Customers outside the organization
36 People, 4 Basic Units
– External CustomersInternal customers: Customers who are inside the company
33 People, 3 Basic Units
– Products for internal customers