| Sampling Factors: |
Location (Not Relevant: Not relevant, only 1 location)
Customer: 3 different customer groups
Size (Not Relevant: Not relevant, all small projects)
Organizational Structure (Not Relevant: Not relevant, the same project structure)
Type of Work (Not Relevant: Not relevant, the same type of development activity) |
| Sampling Factor Values: |
CRM (Customer): Customer relationship management
Store management (Customer): Store management software
Office automation (Customer): Office automation software |
| Subgroups: |
CRM: CRM
3 People, 1 Basic Units
– CRM
Store management: Store management
3 People, 1 Basic Units
– Store management
OA: Office automation
3 People, 1 Basic Units
– Office automation |