| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Beijing.)
Customer (Not Relevant: There is only one governmental client type in the OU.)
Size (Not Relevant: The product and project team size is about 6 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: All software related work is done in the Technical Support Department in the OU.)
Type of Work: There are two work types, new development and maintenance, for governmental clients in the OU, and which both have some impacts to the procedures and templates used by the project and product teams respectively in the OU. |
| Sampling Factor Values: |
New Development (Type of Work): The new development work type has some impact to the processes, procedures and templates used by the teams during the development.
Maintenance (Type of Work): The maintenance work type has some impact to the processes, procedures and templates used by the teams during the development. |
| Subgroups: |
Subgroup A: WorkType-NewDev
10 People, 3 Basic Units
– New Development
Subgroup B: WorkType-Main
6 People, 1 Basic Units
– Maintenance |