| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Shanghai City)
Customer: Work is performed differently based on the customer served by that work: commercial client and the government organization
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function)
Organizational Structure (Not Relevant: All development work is carried out in the R & D Department.)
Type of Work (Not Relevant: All active projects are software development projects) |
| Sampling Factor Values: |
Commercial Client (Customer): Clients that are secured from the promotional and marketing activities of the organization
Government Organization (Customer): Clients that are from the public government agencies |
| Subgroups: |
Commercial Client: Clients that are secured from the promotional and marketing activities of the organization
12 People, 2 Basic Units
– Commercial Client
Government Organization: Clients that are from the public government agencies
24 People, 5 Basic Units
– Government Organization |