| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Urumqi city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are hospitals.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Work is not performed differently based on the organizational structure. All the R&D activities are conducted in the Product R&D Department.)
Type of Work: Work is performed differently based on the type of the work. Most of the work could be categorized into: 1. New Project Development 2. Upgrade Project Development |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop a new system from the scratch to meet the customer’s business needs
Upgrade Project Development (Type of Work): To upgrade/optimize the system based on the existing system by adding/adjusting more functions, so as to meet the customer’s growing business needs |
| Subgroups: |
New Project Development: To develop a new system from the scratch to meet the customer’s business needs
6 People, 1 Basic Units
– New Project Development
Upgrade Project Development: To upgrade/optimize the system based on the existing system by adding/adjusting more functions, so as to meet the customer’s growing business needs
17 People, 3 Basic Units
– Upgrade Project Development |