| Sampling Factors: |
Location (Not Relevant: OU is located in Nanjing, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services for Telcom and Mobile customers)
Size (Not Relevant: Work is not performed differently upon size of projects and support functions.)
Organizational Structure (Not Relevant: OU is structured based on type of work and works are performed in the same way by teaming professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA).)
Type of Work: OU is s working on (1) software development and (2) maintenance and enhancement |
| Sampling Factor Values: |
Software Development (Type of Work): Software development
Maintenance (Type of Work): Maintenance and enhancement |
| Subgroups: |
SG#1: Software development
29 People, 11 Basic Units
– Software Development
SG#2: Operation, Maintenance and Enhancement
15 People, 3 Basic Units
– Maintenance |