| Sampling Factors: |
Location (Not Relevant: Organization has a defined set of standard processes to be followed independent of the location where projects are to be followed i.e. Mumbai, Pune and Gurgaon, Centralized PEG is responsible for its development and deployment across locations. Project execution and governance structure is consistent across locations and report to same senior management. Hence this was not considered as relevant sampling factor.)
Customer (Not Relevant: Projects in OU provides services to external customers. All these projects are executed from locations mentioned above hence able to follow defined standard processes. Projects that are managed by customer hence driven by customer processes are not part of this OU. Hence this was not considered as relevant sampling factor.)
Size (Not Relevant: Similar governance and team structure practiced in projects and does not vary depending on size. Hence size was not observed to be a critical factor)
Organizational Structure (Not Relevant: Project managers and other participants follow the same standard process and report to same senior management. The organizational structure does not drive a different process to be followed.)
Type of Work: OU primarily has 3 types of projects i.e. enhancement, testing and production support. Hence this was considered for sampling factor. |
| Sampling Factor Values: |
Enhancement (Type of Work): This includes projects which follows enhancement lifecycle
Testing (Type of Work): This includes projects which follows testing lifecycle
Production Support (Type of Work): This includes production support projects |
| Subgroups: |
G1: Enhancement
26 People, 2 Basic Units
– Enhancement
G2: Testing
53 People, 3 Basic Units
– Testing
G3: Production Support
8 People, 2 Basic Units
– Production Support |