| Sampling Factors: |
Location (Not Relevant: All management and development activities are conducted at Project Development Department with the same organizational standard processes regardless of location.)
Customer: There are two types of customers, “Government” and “Non-government” which both have some impacts to development environments, procedures and templates used by the development teams respectively in the OU.
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process and the life cycle model. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work (Not Relevant: All works are based on a common OSSP and quality system across all BUs in the organization regardless of the type of work.) |
| Sampling Factor Values: |
Government (Customer): All development projects for the public agency (government) customer
Non-government (Customer): All development projects for the private company customer |
| Subgroups: |
Gov: Refers to all projects for the public agency customer
26 People, 5 Basic Units
– Government
NonGov: Refers to all projects for the private company customer
10 People, 2 Basic Units
– Non-government |