- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Not Relevant.-All of the Software Development is located in Xuzhou City in this OU.) Customer: Yes.-The OU has two basic types of customer: Internal customers and external customer projects. Feasibility analysis of the products for internal customers is needed; Work related to pre-sales are needed for external customers. The processes of Internal customer projects are different from those of external customers projects. The processes of RD, REQM and VAL might be differed
Size (Not Relevant: Not Relevant.-Same process for all process implementation is no difference for project size,and all the team size is less than 15 people.)
Organizational Structure (Not Relevant: Not Relevant.-Only Technical Department is related to software development.)
Type of Work (Not Relevant: Not Relevnt.-All the product developed by Technical Department ,so there is no influence on the process implementation.)
Sampling Factor Values: Internal customer (Customer): Developing products that support internal departments External customer (Customer): Developing a solution according to specific contract with customers
Subgroups: Internal customer: Developing products that support internal departments
30 People, 2 Basic Units
– Internal customerExternal customer: Developing a solution according to specific contract with customers
12 People, 1 Basic Units
– External customer