| Sampling Factors: |
Location (Not Relevant: All work is performed the same regardless of location.)
Customer (Not Relevant: All work is performed the same regardless of the customer.)
Size (Not Relevant: All work is performed the same regardless of the size of the project/work.)
Organizational Structure (Not Relevant: The same organizational structure is used for all projects/work.)
Type of Work: Projects are conducted differently depending on the type of work. All projects are software development work, or services (non-development work). |
| Sampling Factor Values: |
Development contracts (Type of Work): Work performed on contracts for software development work.
Service contracts (Type of Work): Work performed on contracts for services work. |
| Subgroups: |
Development Contracts: Software-Development Work
3 People, 1 Basic Units
– Development contracts
Service Contracts: Service work
62 People, 6 Basic Units
– Service contracts |