| Sampling Factors: |
Location (Not Relevant: The software was developed in the city Shenyang.)
Customer: There were two types of customers: One is the enterprise customer and the other is government customer.
Size (Not Relevant: The size for each project team is less than 15 people)
Organizational Structure (Not Relevant: The software was developed in the software department.)
Type of Work (Not Relevant: The software development on the MIS applications.) |
| Sampling Factor Values: |
Enterprise (Customer): the enterprise customer
Government (Customer): the government customer |
| Subgroups: |
1: the enterprise customer
20 People, 5 Basic Units
– Enterprise
2: the government customer
11 People, 3 Basic Units
– Government |