| Sampling Factors: |
Location (Not Relevant: All work is performed in one location)
Customer: There are two customer groups
Size (Not Relevant: All work is approximately the same size)
Organizational Structure (Not Relevant: There is only one organization structure)
Type of Work (Not Relevant: All work performed is of a similar size) |
| Sampling Factor Values: |
Terminal (Customer): Software development projects in support of Terminal Operations.
Community (Customer): Software development in support of the Community Application |
| Subgroups: |
Terminal Development: Software Development in support of Terminal Operations
13 People, 2 Basic Units
– Terminal
Community Applications: Software development in support of Community Applications
11 People, 1 Basic Units
– Community |