| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Chengdu)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (R&D Department). There is no impact from organisational structure on project differentiation)
Type of Work: Information management and Service System applications |
| Sampling Factor Values: |
Information management (Type of Work): Information management applications
Service System (Type of Work): Service System applications |
| Subgroups: |
Service System: Service System applications
9 People, 2 Basic Units
– Service System
Information management: Information management applications
7 People, 1 Basic Units
– Information management |