| Sampling Factors: |
Location (Not Relevant: One location only in Xi’an for this organization which has no affect on process execution.)
Customer (Not Relevant: The process has no big variance in terms of customer. Their clients are Fire Department clients only.)
Size (Not Relevant: Project scale (number of people) is less than 15 people which has no affect on the process.)
Organizational Structure (Not Relevant: All the projects are developed in the R & D Department for Government (Fire Department) Clients. All projects are Customized and delivered to clients through Product Department. The Project Management, QA, CM, and testing are in the Operation Management Department. The process does not have big variance in terms of organizational structure.)
Type of Work: The process is performed differently depending on the type of work. They have two types of work: Customized Development Projects VS. Product Development Projects. |
| Sampling Factor Values: |
Customized Development Projects (Type of Work): All Customized Development Projects developed for their Government (Fire Department) clients.
Product Development Projects (Type of Work): All Product Development Projects developed for their Government (Fire Department) clients. |
| Subgroups: |
SG1: All Customized Development Projects developed for their Government (Fire Department) clients.
20 People, 2 Basic Units
– Customized Development Projects
SG2: All Product Development Projects developed for their Government (Fire Department) clients.
57 People, 9 Basic Units
– Product Development Projects |