| Sampling Factors: |
Location (Not Relevant: Not relevant. All projects are in same place.)
Customer: Relevant. The company mainly has two kinds of customers, the bank related customers and the eCommerce related customers like travel, telecom and education customers. There are some difference in process implementation between the two kinds of projects for the customers.
Size (Not Relevant: Not relevant. The size of projects in the organization is similar, there are no extremely large or small projects, and the process implementation is the same.)
Organizational Structure (Not Relevant: Not Relevant: There is no difference in process implementation related to organizational structure.)
Type of Work (Not Relevant: Not Relevant. There is only one type of work in the target organization, that is the development projects. The work is performed in almost the same way among all projects.) |
| Sampling Factor Values: |
bank (Customer): bank customers.
other (Customer): other kind customers, such as eCommerce related customers like travel, telecom and education customers. |
| Subgroups: |
sg_bank: sub-group that develops projects for bank customers.
26 People, 2 Basic Units
– bank
sg_other: sub-group that develops projects for other kind of customers, such as eCommerce related customers like travel, telecom and education customers.
43 People, 4 Basic Units
– other |