| Sampling Factors: |
Location (Not Relevant: Only one location exists for the R&D department so there is no impact on how the projects are developed. [Not Relevant])
Customer: [Relevant.] Teams support two types of customers: Internal – Traceability of Meat and Vegetables (TMV) to market outside to meet the demand of different customers needs. The second type is External Business Management (EBM) for external Government customers like Food and Drug Administration. These external projects require conducting different reviews/laws/verification/validation and do the corresponding risk management and control.
Size (Not Relevant: [Not Relevant.] The projects sizes are less than 15 members and the QMS processes are established at organizational level and processes are not differentiating with project size.)
Organizational Structure (Not Relevant: R&D Department is where all the projects are developed. Standard processes are used so org structure does not impact the way work is performed. [Not Relevant])
Type of Work (Not Relevant: Since only software are developed, enhanced and integrated, it does not influence the utilization of process. [Not Relevant]) |
| Sampling Factor Values: |
TMV (Customer): This subgroup develops software for the TMV (Traceability of Meat and Vegetables) internal customers.
EBM (Customer): This subgroup develops software for the EBM (External Business Management) external government customers |
| Subgroups: |
TMV: This subgroup develops software for the TMV (Traceability of Meat and Vegetables) internal customers.
16 People, 3 Basic Units
– TMV
EBM: This subgroup develops software for the EBM (External Business Management) external government customers
9 People, 2 Basic Units
– EBM |