| Sampling Factors: |
Location: The people (team) serving the local (HZ) customers is different from the non Hangzhou customers
Customer: Different industry sectors require different knowledge and skills
Size (Not Relevant: The approach and systems are similar.)
Organizational Structure (Not Relevant: All these projects are in the same division / department)
Type of Work (Not Relevant: Similar for all these projects) |
| Sampling Factor Values: |
HZ (Location): Local / Hangzhou
non HZ (Location): Outside Hangzhou
Elect (Customer): Elect power industry
non Elect (Customer): Other industries |
| Subgroups: |
Local Elect: Local (HZ) + Elect
8 People, 2 Basic Units
– HZ
– Elect
Non Local Elect: Non HZ + Elect
14 People, 3 Basic Units
– Elect
– non HZ
Non Local non Elect: Non Local non Elect
8 People, 2 Basic Units
– non HZ
– non Elect |