| Sampling Factors: |
Location (Not Relevant: The only location of the appraisal is Texcoco at Mexico.)
Customer (Not Relevant: Only commercial customers.)
Size (Not Relevant: Projects are all managed the same way regardless size of the project; they are split in iterations of approximately 3 months. Since it is a small company, project teams are small as well, up to 10 participants.)
Organizational Structure (Not Relevant: There is only one head of the Process Factory, he supervises all the work performed by the organizational unit.)
Type of Work (Not Relevant: Process modeling is the only service in the scope.)
Type of Service: Services offered by the organization. |
| Sampling Factor Values: |
Process Modeling (Type of Service): Projects which help in designing and improving business processes.
Other (Type of Service): Other services offered by the organization, but not considered in this appraisal. |
| Subgroups: |
Subgroup 1: Process modeling projects.
8 People, 3 Basic Units
– Process Modeling |