| Sampling Factors: |
Location (Not Relevant: All service lines in one location)
Customer (Not Relevant: All service lines support internal customers)
Size (Not Relevant: All service lines are small and roughly the same size)
Organizational Structure (Not Relevant: All service lines operate within the same org structure)
Type of Work: Each service line provides different kinds of services and have separate processes defined to perform their respective services. |
| Sampling Factor Values: |
Proposals (Type of Work): This is for the proposals service line
Corporate Project Management (CPM) (Type of Work): This is for the CPM service line.
Human Resources (HR) (Type of Work): This is for the HR service line.
Travel (Type of Work): This is for the Travel service line. |
| Subgroups: |
Proposals: This is the proposal service line
5 People, 1 Basic Units
– Proposals
CPM: This is the CPM service line
2 People, 1 Basic Units
– Corporate Project Management (CPM)
HR: This is the Human Resources service line
5 People, 1 Basic Units
– Human Resources (HR)
Travel: This is the Travel service line
4 People, 1 Basic Units
– Travel |