| Sampling Factors: |
Location (Not Relevant: All projects are developed in Chengdu. Follow the same process.)
Customer (Not Relevant: The projects / products are mainly for the land management authorities. Follow the same process.)
Size (Not Relevant: Follow the same process, independent of project size.)
Organizational Structure (Not Relevant: All teams are in the R&D Center. Follow the same process.)
Type of Work: New development Vs Enhancement / maintenance |
| Sampling Factor Values: |
Dev (Type of Work): Development
Maint (Type of Work): Maintenance |
| Subgroups: |
1: Development projects
13 People, 7 Basic Units
– Dev
2: Maintenance projects
24 People, 10 Basic Units
– Maint |