| Sampling Factors: |
Location (Not Relevant: All management and development activities are conducted at one location in Beijing, China.)
Customer: There are two types of customer categories such as external companies and internal stakeholder divisions. Therefore, the organization uses different types of standard processes based on the types of customer categories.
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process and the life cycle model. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work: There are two types of project categories such as “System Development” and “Solution Development”. The major difference between these 2 types is the application of requirement development. |
| Sampling Factor Values: |
External company (Customer): This subgroup follows the organizational standard software development methodology for external customer.
Internal stakeholder (Customer): This subgroup follows the organizational solution development methodology which is a tailored version of the organizational standard software development methodology for internal stakeholder.
System Development (Type of Work): This subgroup comprises all new development projects or integration projects.
Solution Development (Type of Work): This subgroup comprises all prototype and solution development projects for enhancing or customizing initially developed solution. |
| Subgroups: |
External-Sys: System development project for external company
20 People, 3 Basic Units
– External company
– System Development
Internal-Sol: Solution development project for internal stakeholder
8 People, 1 Basic Units
– Solution Development
– Internal stakeholder |