| Sampling Factors: |
Location (Not Relevant: All projects are developed in Hangzhou office. Location is not a relevent factor.)
Customer (Not Relevant: There is only one type of customer served by the OU: government agencies.The same set of processes and templates are applied to all customers. Customer is not a relevent factor.)
Size (Not Relevant: All projects are of similar size in terms of team size or effort. Size is not a relevant factor.)
Organizational Structure (Not Relevant: All products are developed under Research and Development Department.)
Type of Work: There are two types of work executed under the OU: New application development and enhancement&maitenance to existing products. |
| Sampling Factor Values: |
Dev (Type of Work): Development projects are developed based on customer”s orginal requirements.
EM (Type of Work): Enhancemen&maintenance projects are developed based on customer”s feedback after delivering the software products. |
| Subgroups: |
Development projects: The subgroup develops software products based on customer”s orginal requirements.
18 People, 3 Basic Units
– Dev
Enhancemen&maintenance projects: The subgroup develops software products based on customer”s feedback after delivering the software products.
8 People, 2 Basic Units
– EM |