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Sampling Factors:
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Location (Not Relevant: There is only one location for the OU: Hangzhou City.)
Customer (Not Relevant: The OU provides products and services for government agencies and customer type does not influence the process execution.)
Size (Not Relevant: The projects are of similar size.)
Organizational Structure (Not Relevant: All projects are developed by the Research and Development Center.)
Type of Work: There are two types of work executed by the OU: new product development and enhancement to the delivered product. |
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Sampling Factor Values:
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Development (Type of Work): Product development based on original requirements.
Enhancement (Type of Work): Product enhancement based on customer feedback. |
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Subgroups:
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GroupA: Newly initiated projects development based on original requirements.
20 People, 3 Basic Units
– Development
GroupB: Enhancement-type development to the delivered products based on customer feedback.
23 People, 3 Basic Units
– Enhancement
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