| Sampling Factors: |
Location (Not Relevant: There is a unique location in Hangzhou)
Customer (Not Relevant: There is no difference by customer)
Size (Not Relevant: All work efforts, regardless of size, follow the same quality manual and procedures)
Organizational Structure (Not Relevant: There is the same Organizational Structure)
Type of Work: The project can be New Development Proyect and Maintainance Project |
| Sampling Factor Values: |
New Development (Type of Work): The implementation process of new development projects, more innovative processes
Maintenance (Type of Work): The implementation process of maintenance projects, more reuse processes. |
| Subgroups: |
Development: Development Projects
2 People, 1 Basic Units
– New Development
Maintenance: Maintenance Projects
2 People, 1 Basic Units
– Maintenance |