| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Hangzhou city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are commercial enterprises. The products are either developed based on specific requirements or are Off-The-Shelf products developed by the Product Department.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure: All software development work is performed in the Software R&D Department and Product Department, using the full range of organizational processes. Software R&D Department: in charge of developing the projects for the external customers based on the specific needs from them Product Department: in charge of developing and maintaining the self-owned product
Type of Work (Not Relevant: Work is not performed diffidently based on the type of work. Most of the work are standard software/application development and maintenance work.) |
| Sampling Factor Values: |
Software R&D Department (Organizational Structure): In charge of developing the projects for the external customers based on the specific needs from them
Product Department (Organizational Structure): In charge of developing and maintaining the self-owned product |
| Subgroups: |
Software R&D Department: In charge of developing the projects for the external customers based on the specific needs from them
19 People, 4 Basic Units
– Software R&D Department
Product Department: In charge of developing and maintaining the self-owned product
7 People, 1 Basic Units
– Product Department |