| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Wenzhou city only.)
Customer: Relevant: Work is performed differently based on the customer served by that work. The customer could be categorized into – Bank – Other Commercial Enterprise
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Development Department.)
Type of Work (Not Relevant: Not Relevant: Work is not performed differently based on the type of the work. Most of the work are application development.) |
| Sampling Factor Values: |
Bank (Customer): To develop the project/application by adhering to the bank/finance regulations
Other Commercial Enterprise (Customer): To develop the initial product based on the previous project experiences, to meet the general needs from most of the users |
| Subgroups: |
Bank: To develop the project/application by adhering to the bank/finance regulations
20 People, 4 Basic Units
– Bank
Other Commercial Enterprise: To develop the initial product based on the previous project experiences, to meet the general needs from most of the users
11 People, 2 Basic Units
– Other Commercial Enterprise |