| Sampling Factors: |
Location (Not Relevant: All projects are developed in Hangzhou office)
Customer (Not Relevant: All products are developed for commercial customer and there is no customer specific processes being followed in any of the projects.)
Size (Not Relevant: All projects are of similar size, less than 10 people in the team)
Organizational Structure (Not Relevant: All projects are developed under R&D and the project organization structure is same.)
Type of Work: There are two type of work executed under the OU: Development project, Maintenance Project. |
| Sampling Factor Values: |
Development (Type of Work): Development projects are developed based on specific customer”s original requirements.
Maintenance (Type of Work): Maintenance projects are enhancements and bug fixes based on customer”s feedback after delivering the software products. |
| Subgroups: |
DEV: The subgroup develops software products based on customer”s original requirements.
13 People, 2 Basic Units
– Development
Maint: The subgroup enhances software products and bug fixing based on customer”s feedback after delivering the software products.
15 People, 2 Basic Units
– Maintenance |