| Sampling Factors: |
Location (Not Relevant: All projects are developed in Wenzhou office.)
Customer (Not Relevant: Commercial enterprises and government agencies. However, to avoid repetition, this factor is combined with organizational structure because there are two teams under the OU serving the two types of customers.)
Size (Not Relevant: All projects are of similar size in terms of team and effort.)
Organizational Structure: There are two teams (enterprise product team and government product team)under Reseach and Development Center. Processes such as RD, PMC and VAL are performed differently.
Type of Work (Not Relevant: There is only one type of work executed under the OU: application development. So type of work is not a relevant factor.) |
| Sampling Factor Values: |
GOV (Organizational Structure): Government product team
ENT (Organizational Structure): Enterprise product team |
| Subgroups: |
Government product team: The subgroup develops products for government agencies.
10 People, 2 Basic Units
– GOV
Enterprise product team: The subgroup develops products for commercial enterprises.
15 People, 4 Basic Units
– ENT |