| Sampling Factors: |
Location (Not Relevant: One location only in Shanghai for this organization.)
Customer (Not Relevant: The work is mainly for health industry and is not performed differently depending on the customer which has no affect on process execution.)
Size (Not Relevant: Project scale (number of people) is around 10-20 people which has no affect on the process.)
Organizational Structure (Not Relevant: All the projects are developed in the Maternal & Child Department and Nutrition Department, but the process does not have big variance in terms of organizational structure.)
Type of Work: There are two types of work/projects: PC End Projects versus Mobile End Projects. |
| Sampling Factor Values: |
Mobile End Projects (Type of Work): All Mobile End Projects developed for their clients.
PC End Projects (Type of Work): All PC End Projects developed for their clients. |
| Subgroups: |
SG1: All Mobile End Projects developed for their clients.
20 People, 2 Basic Units
– Mobile End Projects
SG2: All PC End Projects developed for their clients.
25 People, 3 Basic Units
– PC End Projects |