| Sampling Factors: |
Location (Not Relevant: All of projects are located in same location(Hangzhou))
Customer (Not Relevant: All customers are industrial customers. Customer is not a relevant factor)
Size (Not Relevant: All of projects are small projects, size is not a relevant factor.)
Organizational Structure (Not Relevant: All of projects are under the same department: Technical center), organizational structure is not a relevant factor.)
Type of Work (Not Relevant: All works are software development. Type of Work is not a relevant factor.)
Development Type: There are two development type in the OU, these are ‘basic support’ and ‘application integration’ type. Development type makes some differences in implementing process. |
| Sampling Factor Values: |
Basic support (Development Type): The underlying support platform for each application software development.
Application integration (Development Type): Application development for customer business. |
| Subgroups: |
A: Basic Support
32 People, 3 Basic Units
– Basic support
B: Application Integration
50 People, 5 Basic Units
– Application integration |