| Sampling Factors: |
Location (Not Relevant: Not relevant. All projects are in same place.)
Customer: Relevant. There are two kind of customers: the public service customers and the commercial customers.
Size (Not Relevant: Not relevant. The size of project is not the main factor that affects process implementation.)
Organizational Structure (Not Relevant: Not Relevant. There is no difference in process implementation related to organizational structure.)
Type of Work (Not Relevant: Not Relevant. No notable difference between projects with different type of work (and the type of works are similar).) |
| Sampling Factor Values: |
public service (Customer): subgroup that provides products for public service customers.
common (Customer): subgroup that provides products for common customers. |
| Subgroups: |
sg_ps: subgroups which provides products for public service customers.
23 People, 2 Basic Units
– public service
sg_cc: subgroup that provides products for common profit customers.
19 People, 2 Basic Units
– common |