| Sampling Factors: |
Location (Not Relevant: This factor is not applicable because there is no tailoring specific to the location (all the development projects are located in Guangzhou) that affects the implementation of the processes.)
Customer (Not Relevant: This factor is not relevant because they have only external customers.)
Size (Not Relevant: This factor is not relevant. All the projects have similar sizes.)
Organizational Structure (Not Relevant: This factor is not applicable because all projects belong to “Technical Research and Development Center”.)
Type of Work: This factor is relevant. They have new product development and maintenance product. They have tailoring affecting the implementation of the processes by type of work. |
| Sampling Factor Values: |
Development (Type of Work): New Product Development
Maintenance (Type of Work): Maintenance Products |
| Subgroups: |
New Development: The products developed based on obtained customer requirements.
13 People, 3 Basic Units
– Development
Maintenance: The product released once and optimized based on customer feedback.
13 People, 3 Basic Units
– Maintenance |