| Sampling Factors: |
Location (Not Relevant: All projects are located in a same office area)
Customer: Two customer types are available i.e. airport and tourism agencies
Size (Not Relevant: Project size varies in a limited scope)
Organizational Structure (Not Relevant: The orgnization is small and hasn”t been devided into departments)
Type of Work (Not Relevant: There is only one work type, i.e. develop software) |
| Sampling Factor Values: |
Airport (Customer): Airport Customers
Tourism (Customer): Tourism agency customers |
| Subgroups: |
G1: Airport projects
5 People, 2 Basic Units
– Airport
G2: Tourism projects
5 People, 2 Basic Units
– Tourism |