| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Beijing)
Customer: include internal customers and external customers
Size (Not Relevant: the size of basic units does not affect the way works are performed, and vary in a limited scope)
Organizational Structure (Not Relevant: OU use matrix management mode, and project members come from different department based on their roles.)
Type of Work: include development and integration |
| Sampling Factor Values: |
Internal (Customer): Oriented internal customers
External (Customer): Oriented external customers
Development (Type of Work): Development projects
Integration (Type of Work): Integration projects |
| Subgroups: |
SG1: development projects oriented internal customers.
70 People, 15 Basic Units
– Internal
– Development
SG2: integrated projects oriented external customers.
85 People, 20 Basic Units
– Integration
– External |