| Sampling Factors: |
Location (Not Relevant: All projects used the same Quality System independently of the location, size or customer.)
Customer (Not Relevant: All projects used the same Quality System independently of the location, size or customer.)
Size (Not Relevant: All projects used the same Quality System independently of the location, size or customer.)
Organizational Structure: The organization structure is based on the type of work performed so it affect the sampling.
Type of Work: The type of work is a sampling factor because the quality system describes different tools, methods and documentation to be used depending on the type of work. |
| Sampling Factor Values: |
Seguros (Organizational Structure): Projects developed for Insurance Companies
Resto (IST, AA.PP, Banca) (Organizational Structure): Projects developed for other customers (not Insurance Companies).
PC Oficinas Propias (Type of Work): Projects developed in offices of BULL Spain
PC Oficinas Cliente (Type of Work): Projects developed in offices of the customers |
| Subgroups: |
PC Oficinas Propias – Seguros: Projects developed in offices of BULL Spain for Insurance companies.
14 People, 4 Basic Units
– Seguros
– PC Oficinas Propias
PC Oficinas Propias – Resto: Projects developed in offices of BULL Spain for other customers (not Insurance Companies).
9 People, 3 Basic Units
– PC Oficinas Propias
– Resto (IST, AA.PP, Banca)
PC Oficinas Cliente – Seguros: Projects developed in customer offices for Insurance Companies
9 People, 4 Basic Units
– PC Oficinas Cliente
– Seguros |