- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Work is performed at various locations but no impact on how work is performed)
Customer (Not Relevant: Only one customer)
Size (Not Relevant: Size not a factor since only one project)
Organizational Structure (Not Relevant: All work is performed within a single organizational unit)
Type of Work: ITIL based IT Service Management in which CGGS is the PrimeSampling Factor Values: RR (Type of Work): IT Service Management
NoRR (Type of Work): No IT Service ManagementSubgroups: Managed Services: Provides Incident and Problem Management, Service Desk Support, Application Support, Error Correction, Preventive Maintenance, On Demand/Ad Hoc services, Integration Services.
45 People, 1 Basic Units
– RR