| Sampling Factors: |
Location (Not Relevant: OU operates only from one location (Pune). Hence this is considered as not relevant.)
Customer (Not Relevant: OU is captive of Capita UK and hence this is not a relevant sampling factor.)
Size (Not Relevant: All project follow same QMS regardless of size. Hence this is considered as not relevant.)
Organizational Structure (Not Relevant: There are no further sub structures in the organization and hence this is not a sampling factor.)
Type of Work: Several types of testing activities are in place. Two categories are considered – UAT and Others. |
| Sampling Factor Values: |
UAT (Type of Work): Projects primarily focused on User Acceptance Testing on behalf of customers.
Others (Type of Work): Testing projects other than UAT. These could include System Testing, System Integration Testing, Portal Testing etc. |
| Subgroups: |
UAT: Projects performing UAT on behalf of the customers
60 People, 3 Basic Units
– UAT
Others: Testing projects other than UAT. These could include System Testing, System Integration Testing, Portal Testing etc.
30 People, 2 Basic Units
– Others |