Ericsson Communications Services Co., Ltd.-2015-CMMI3

cmmirz

11年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: There is only one location) Customer (Not Relevant: There is no process distinctions made based on the customers) Size (Not Relevant: There is no process distinctions made based on the size of development.) Organizational Structure (Not Relevant: The organization structure is very simple, they use the same standard process, there is no process distictions based on the organization structure.) Type of Work: The type of work is categorized as the solutions of BSS Business and BI Business
Sampling Factor Values:	BSS (Type of Work): The type of work is the solutions of BSS Business. BI (Type of Work): The type of work is BI Business development
Subgroups:	Division I: Division I is dedicated to provide the telecommunication operators and users with comprehensive support ranging from contacts of front-end e-marketing channel, customer service to back-end products, service activation, accounting processing, billing and other capabilities including the convergent billing system, CRM system and e-channel system 483 People, 7 Basic Units – BSS Division II: Division II develops BOSS System, which constructs business operation center, business management center, business analysis center, which possess the advantages of flexible architecture design, overall business support ability, high efficient and stable operation performance 251 People, 3 Basic Units – BI