Organization Name:
(组织名称) Ericsson Communications Services Co., Ltd.
(组织名称) Ericsson Communications Services Co., Ltd.
Organizational Unit:
(组织单位) BSS Business, BI Business
(组织单位) BSS Business, BI Business
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Sep 18, 2015
(评估结束日期) Sep 18, 2015
Lead Appraiser:
(主任评估师) John Junan Yu
(主任评估师) John Junan Yu
Sponsor:
(发起人) Chaoyang Da
(发起人) Chaoyang Da
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: There is only one location)
Customer (Not Relevant: There is no process distinctions made based on the customers)
Size (Not Relevant: There is no process distinctions made based on the size of development.)
Organizational Structure (Not Relevant: The organization structure is very simple, they use the same standard process, there is no process distictions based on the organization structure.)
Type of Work: The type of work is categorized as the solutions of BSS Business and BI BusinessSampling Factor Values: BSS (Type of Work): The type of work is the solutions of BSS Business.
BI (Type of Work): The type of work is BI Business developmentSubgroups: Division I: Division I is dedicated to provide the telecommunication operators and users with comprehensive support ranging from contacts of front-end e-marketing channel, customer service to back-end products, service activation, accounting processing, billing and other capabilities including the convergent billing system, CRM system and e-channel system
483 People, 7 Basic Units
– BSS
Division II: Division II develops BOSS System, which constructs business operation center, business management center, business analysis center, which possess the advantages of flexible architecture design, overall business support ability, high efficient and stable operation performance
251 People, 3 Basic Units
– BI
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